The Glasshouse International Centre for Music
Tyne & Wear
£23,659 per annum
Closing Date
24/04/2024 - 17:00
Employer The Glasshouse International Centre for Music

Assistant Orchestra Manager

Deadline for applications: 5pm, Wednesday 24th April
Reports to: Orchestra Manager
Location: The Glasshouse International Centre for Music 
Working hours: 40 hours per week
Salary: SCP 20, £23,659 per annum

About The Glasshouse International Centre for Music 

We are an international music centre based on the banks of the River Tyne. We are a unique venue where artists from across the world perform and audiences from a wide range of backgrounds come to hear, make, and enjoy all types of music. 

We support local people to be creative, to develop a passion for music and put music at the heart of communities. Our artist development programme provides local artists with the opportunities they need to develop a career in music. We support young people to make music in our building and in the wider community through programmes such as In Harmony Newcastle Gateshead. 

We believe our work makes life better for people in the North East. We’re building a creative, diverse, and passionate team and that’s where you come in… 

About you  

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, here are some specific types of experience that will help you hit the ground running. 

You must have proven experience of: 

  • Excellent communication skills, both written and verbal
  • Excellent organisational skills
  • Willingness to work unsociable hours including weekends and evenings
  • A flexible approach to the workplace
  • Able to act confidentially with sensitive issues
  • Excellent team-worker
  • Calm and capable personality

It also helps if you have:

  • First Aid Training (or willingness to be trained)
  • Awareness of Health & Safety
  • Knowledge of Classical music 

If you’re not a perfect match for the job description and criteria, we encourage you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in.

About the role of Assistant Orchestra Manager at The Glasshouse 

Reporting to the Orchestra Manager, the Assistant Orchestra Manager is a member of the orchestral management team and part of the wider Classical Team at The Glasshouse International Centre for Music.

You will support the Orchestra Manager and the Stage and Transport Co-ordinator with the administration, logistics and stage management requirements for all Royal Northern Sinfonia (RNS) activity both at The Glasshouse International Centre for Music and at external venues. 

The post is based at The Glasshouse ICM but you will be required to work at external venues both within the UK and abroad. 

Your duties will be based around the orchestra’s schedule with variable working hours including evenings and weekends.  The orchestra schedule is normally confirmed a minimum of 4 weeks in advance. 

Whilst a knowledge of Classical music is desirable, we are looking for someone with a can-do attitude and a willingness to learn on the job.  You must hold a clean UK Driver’s Licence.  

If you would like to discuss the position, we would love to hear from you. Please contact the Orchestra Manager, Tom Hickman on tom.hickman@theglasshouseicm.org

This post is offered on a 40 hour per week contract and will require extremely variable hours, which are determined by the orchestra schedule.  Further details on this can be given if required. 

Your responsibilities: 

  • In conjunction with the Orchestra Manager, to engage freelance string players and deputies working with RNS.
  • Assist the Orchestra Manager with orchestral personnel administration and orchestra recruitment. 
  • In conjunction with the Stage and Transport Co-ordinator, ensure stages at rehearsal and performance venues are correctly laid out to meet the requirements of the orchestra and conductors and that all arrangements are in place before the arrival of the orchestra and guest artists. 
  • Maintain excellent relationships with the musicians and guest artists and work proactively to respond to any requests or issues.  
  • Check dressing room allocations, put up signage and ensure rooms are clean and tidy prior to the arrival of the orchestra and guest artists.
  • Ensure refreshments for musicians and guest artists are in place as required.
  • Assist the Stage and Transport Co-ordinator with the transportation of all instruments and equipment to venues regionally, nationally, and abroad including driving the orchestra van.
  • Provide support for the orchestra Librarian with copying and distributing orchestral music to players and other library duties as and when required.
  • Provide logistical support to the RNS Chorus Manager as and when required.
  • Assist the wider Classical Team with administration and concert management tasks, as and when required. 

Health & Safety

  • Work with the Orchestra Manager and Stage and Transport Co-ordinator to ensure that all Health and Safety, Safeguarding and Wellbeing legislation and guidelines are followed (including Noise at Work Regulations), and stay up-to-date on evolving practice and legislation in these areas.


  • Deputise for the Orchestra Manager if required.
  • Undertake some of the work of the Stage and Transport Co-ordinator, if required, to cover absence and annual leave.
  • Act as an ambassador for The Glasshouse ICM and Royal Northern Sinfonia, maintaining excellent relations with external promoters, venues and other departments within The Glasshouse ICM.

Our commitment to your development

At The Glasshouse, we’re always learning. Through training and support, we’ll help you develop the skills and knowledge you need to thrive in your role. This may be through gaining a qualification, on-the-job training or learning within your team.

We provide you with training in areas such as health and safety and safeguarding when you start work, and you’ll receive annual refreshers. 

Every staff member is on their own training and development journey. You’ll work closely with your manager to identify what your journey will look like at The Glasshouse. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it.

Diversity, Equality, and Inclusion 

At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. 

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.

For example, we would love to hear from you if you: 

  • Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
  • Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) 
  • Grew up in a family receiving Universal Credit or state benefits
  • Have ever lived in council or social housing or been on the housing register
  • Have ever lived in sheltered accommodation or experienced homelessness
  • Experienced being in care at any point in your life
  • Have been a refugee or asylum seeker
  • Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism 
  • These are some common examples of challenging circumstances but there may be others.  Everyone is welcome to apply. 
  • We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability or any other protected characteristic as outlined in the Equality Act 2010. 

Safeguarding children, young people and adults at risk

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. 

Our application process

Click here for more information and to apply

Closing date for applications: 5pm, Wednesday 24th April

Interview date: Wednesday 1st May

We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine! 

If you have any questions about the role or the application process, please contact Lois, People Coordinator at recruitment@theglasshouseicm.org