Yarm School
North Yorkshire
£14.53 per hour
Closing Date
Employer Yarm School

Front of House Manager – Princess Alexandra Auditorium

We are offering the opportunity to join the staff team at an exciting performance venue, with state of the art facilities and equipment, a diverse and star-studded programme of events and all situated within one of the regions leading independent schools. The role is one of a team of FoH Managers, each with specific responsibilities for different areas of the Auditorium. The team will work collaboratively together, but each FoH Manager will take turns in assuming responsibility for overall control of the Princess Alexandra Auditorium when events are on, thus a thorough grasp of policies and procedures is essential, as is the ability to manage large numbers of people in the audience. The Line Manager is the Manager of the Auditorium, who may not always be in attendance, and therefore the applicant must feel comfortable with assuming this level of responsibility.

The Auditorium continues to develop its programme, increasing its role in the local community, and cementing its reputation as one of the region’s leading performance venues. Due to our ever-growing programme of events we are seeking a Front of House Manager to manage the team running FOH operations at all of our events. The role will take responsibility for managing the venue and have oversight of Live Streamed events in our Friarage Theatre.

This post will provide high quality FOH management, ensuring excellent customer service for both audience members and hirers alike. The successful candidate will be responsible for ensuring all policies and procedures are followed on performance evenings, including H&S and fire evacuation. There is a requirement for managing ushers and security staff on the evening of events too.

This is a 52 week a year role based on 25 hours per week (taken as an average over a 3 month period), with the majority of these hours worked evenings and weekends. During peak months, some weeks may require 40 hours per week, other weeks there could only be a requirement of 5 hours per week. The ideal candidate will be flexible to attend Monday morning team meetings with the potential to carry out some box office administration. We will be able discuss the flexibility requirements in more detail at the interview, however, candidates should indicate in their cover letter their expected availability during the week. We would be willing to consider a job holder who can commit to fewer hours or a job share with 2 individuals.

The hourly rate for the role is £14.53 per hour (annualised salary £18,889 for 25 hours/week), with 21 days holiday rising by a day every year up to 24 days for full time staff (the holiday entitlement would be prorated in line with contracted hours) plus public holidays. Among other benefits on offer, there is a generous Pension and Life Insurance Scheme for eligible employees, an Employee Benefit Scheme and the opportunity to work with state of the art facilities.

Yarm School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The appointment will be subject to satisfactory vetting procedures, including an Enhanced DBS Check. For further information on the application procedure and details of the main responsibilities, please refer to our vacancy page at www.yarmschool.org/about-us/vacancies/. The deadline for submission of applications is 28th June 2024, with interviews for shortlisted candidates on the 3rd July and the date for the appointment to start mid August.